Returns & Exchanges

At Woodandhearts, we want you to be completely satisfied with your sustainable fashion choices. If your order doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the items you wish to return to receive a unique Return Authorization Number.

• 2.
  Prepare Your Package

  Place the unworn garments with original tags attached in their original packaging to ensure they remain protected during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.